Shipping Policy

Shipping Policy for Shopping Website

Thank you for shopping with Elevenartandcraft.com. We are committed to providing you with a seamless shopping experience, including reliable and efficient shipping services. Below, you'll find important information about our shipping procedures:

Shipping Methods and Costs:

• The order gets delivered within 7 to 15 working days from the date of order placement.
• Shipping costs will be displayed at checkout and are calculated based on the selected shipping method, package weight, and delivery location.

Processing Time:

Order processing typically takes 1-2 business days. During peak seasons, processing times may be slightly longer, but we'll do our best to ship your order as quickly as possible.

Estimated Delivery Time:

The estimated delivery time is 7 to 15 working days.

Tracking and Notifications:

Once your order is shipped, your tracking number will be updated on the website in My order section. You can use this number to track the status of your shipment through the designated courier's online portal.

Lost or Damaged Packages:

In the unlikely event that your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue promptly. Please refer to our Returns and Refunds policy for further assistance.

Returns and Exchanges:

For information on returns and exchanges, please refer to our Returns and Refunds policy on our website.

Customer Support:

For any questions or concerns related to shipping or your order, our customer support team is available to assist you. You can reach us through our Contact Us page or by emailing us at [email protected]

Policy Updates:

We may update our shipping policy from time to time to improve our services or adapt to changing regulations. Please check this page regularly for any updates.

Thank you for Elevenartandcraft.com. We appreciate your business, and if you have any further inquiries, please don't hesitate to contact us.